Today’s Trading Troubles
e hate that “null” message too. Last night we were doing maintenance on the system that handles real time quotes. We were working to fix the bottleneck that occurs right before markets close that has caused delays that cause trades to be pending and then get cut off at 4:00.
Unfortunately the system did not exactly come back smoothly this morning, so it just puts up that “null” message. Finally, the system is catching up so if you enter a trade right now you will get the proper price.
Again, sorry about this. Let us know if you have any questions.
The UpDown Team
contact@updown.com
Tags: Trading Troubles
July 3rd, 2008 at 10:20 am
I am getting a null message every time I go to execute a trade today. I did not know when you expect to fix this issue.
Thanks,
Mike Craveiro
lxgoalmjc
July 3rd, 2008 at 10:23 am
Hi Michael,
Yes, that annoying null message has returned this morning as a result of maintenance we performed last night on the trading system. We apologize for this problem coming up again.
We are trying to make the trading system better for you, but today we have made it worse. We are working hard to pinpoint the problem and to make sure that this does not happen to you again.
Let me know if you have any more questions or concerns. Sorry about this, everyone.
Brendan
UpDown Team
brendan@updown.com
May 7th, 2010 at 4:22 pm
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