Pending Trades Issues
Tuesday, September 16th, 2008Hi Everyone,
As I’m sure you have noticed, our trading system is running behind. Your trades are pending and executing much later than they should. Delays like this happen most often in the first or last few minutes of trading when we have a ton of orders at once, just like we did yesterday following Black Monday on Wall Street.
These delays are inexcusable and we are working as hard as we can to fix them. In the meantime, please keep in mind that even if the system is delayed, your trade still executes at the correct price, and canceling and re-entering trades will only delay your trade further.
Please let me know if you have any questions.
Regards,
Brendan
UpDown Team
brendan@updown.com

