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Final Update on Trading Issues

Trading is back up and running for all users and portfolios are accurate.

For some of you we had to roll your portfolio back to its holdings as of Friday afternoon. You may need to go back in and execute some trades you made late in the day Friday.

Thanks for your patience during this issue. We’ll work to make sure this does not happen again.

This entry was posted on Tuesday, October 21st, 2008 at 10:24 am and is filed under Problems. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

One Response to “Final Update on Trading Issues”

  1. George Says:
    October 21st, 2008 at 10:51 am

    I bought to cover a short trade on Google at a great price Friday afternoon. You cancelled my trade and now Google is way up from the price I bought to cover, and I now oen the stock again. How is this fair?

    According to what you posted on Friday you would honor the price at the time of the trade I made on Friday. Please honor what you stated. Now all of a sudden, 4 days later, I am stuck with a stock I sold on Friday, according to what you posted!

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